Legal information

Privacy Policy

Basic Information on Data Protection

Controller: UrusMEDICAL S.L.

Purpose: To manage requests submitted through the website, maintain communications related to such requests, manage informational, training or commercial activities where applicable, process job applications, improve the browsing experience through consented cookies and send informational communications where there is a legal basis to do so.

Legal basis: The data subject’s consent, performance of a contractual or pre-contractual relationship, legitimate interest and compliance with legal obligations, depending on the purpose of the processing.

Recipients: Personal data will not be disclosed to third parties, except where required by law. Certain service providers necessary for the operation of the website may access personal data as data processors.

Rights: Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability and withdrawal of consent by writing to privacidad@urusmedical.com or to the postal address indicated in this policy.

Additional information: Detailed information on data protection is provided in this Privacy Policy.

Additional Information on Data Protection

1. Who is the data controller?

Identity: UrusMEDICAL S.L.

Tax ID: B26665604

Email: privacidad@urusmedical.com

UrusMEDICAL S.L. recognizes the importance of protecting users’ personal information and is committed to processing it responsibly, confidentially and in accordance with applicable data protection regulations.

This Privacy Policy governs the processing of personal data of users who browse the website or provide their personal data through the forms available on the website.

2. For what purposes do we process your personal data?

The personal data provided by users may be processed for the following purposes:

2.1 Managing requests submitted through the contact form

We process users’ personal data to manage enquiries, information requests, commercial requests or any communication submitted through the website forms.

The data will be kept for the time necessary to respond to the request and, subsequently, for the periods required to comply with legal obligations or to address any potential liabilities arising from the processing.

The legal basis for this processing is the consent given by the user when submitting the form and accepting this Privacy Policy.

2.2 Managing informational, training or event-related activities

If the user requests information or registration for courses, conferences, events, training, social, informational or educational activities offered by UrusMEDICAL S.L., we will process their data to manage such participation.

The data will be kept for the duration of the relevant activity and for the periods required to comply with legal obligations or to address potential liabilities.

The legal basis for this processing will be the performance of a contractual or pre-contractual relationship where there is a specific registration or request, or the user’s consent where applicable.

2.3 Managing job applications or CVs

If the user sends their CV through the website or by email, their data will be processed to manage their participation in current or future recruitment processes.

The data will be kept for a maximum period of one year, unless the candidate authorizes retention for a longer period or there is a legal obligation justifying its retention.

The legal basis for this processing is the data subject’s consent, expressed by voluntarily submitting their application.

2.4 Improving the browsing experience

We may process browsing data through cookies or similar technologies, provided that the user has given consent where such consent is required.

The purpose of this processing is to improve the browsing experience, analyze website usage and optimize its content and functionality.

The legal basis for this processing is the user’s consent, given through the cookie banner or configuration panel. The user may withdraw consent at any time by configuring or deleting cookies through the browser or through the panel enabled on the website.

For more information, users may consult our Cookie Policy.

2.5 Sending informational or commercial communications

Where authorized by the user, UrusMEDICAL S.L. may process personal data to send information about activities, products, services, news or content related to the company.

The data will be kept until the user withdraws consent or requests to unsubscribe from such communications.

The legal basis for this processing is the user’s consent. In certain cases, where there is a prior relationship with the user or customer, the processing may be based on the legitimate interest of UrusMEDICAL S.L., provided that the communication relates to similar products or services and the user is offered the possibility to object or unsubscribe.

2.6 Managing satisfaction surveys

UrusMEDICAL S.L. may send satisfaction surveys to users or customers to improve the quality of its services, products and customer care.

The data will be kept for the time necessary to manage the survey, analyze the results and implement improvements, as well as for any legally required periods.

The legal basis for this processing will be the legitimate interest of UrusMEDICAL S.L. where there is a prior relationship with the user or customer. If no such relationship exists, the processing will be based on the user’s consent.

3. What personal data may we process?

Depending on the user’s relationship with the website, UrusMEDICAL S.L. may process the following categories of data:

Identification data: first name and surname.

Contact data: email address, telephone number, postal address or company.

Professional data: position, organization, specialty or professional area, where provided by the user.

• Data voluntarily included in forms or communications.

• Academic and professional data included in CVs.

• Browsing and cookie data, where applicable.


The user must provide truthful, accurate and up-to-date data. Users are also advised not to send medical, clinical or health-related information through general contact forms, unless strictly necessary and expressly requested.

4. How long will we keep your data?

Personal data will be kept for the time necessary to fulfil the purpose for which it was collected.

Subsequently, the data may be kept blocked for the periods necessary to address potential legal liabilities, comply with legal obligations or defend claims.

Where processing is based on consent, the data will be kept until the user withdraws such consent, without prejudice to any subsequent retention where there is a legal obligation or pending liability.

5. To whom will your data be disclosed?

Personal data will not be disclosed to third parties, except where required by law or where necessary to provide the requested service.

However, certain providers that provide services to UrusMEDICAL S.L. may have access to personal data, such as web hosting, technical maintenance, email, form management, analytics, security or technological support services.

These providers will act as data processors and will process the data in accordance with the instructions of UrusMEDICAL S.L. and the contracts required under applicable regulations.

6. Are international data transfers carried out?

As a rule, international data transfers are not planned.

However, if technology providers located outside the European Economic Area are used, or if such providers may process data outside that territory, UrusMEDICAL S.L. will adopt the appropriate safeguards in accordance with the General Data Protection Regulation.

7. What are your rights?

The user has the right to obtain confirmation as to whether UrusMEDICAL S.L. is processing personal data concerning them.The user also has the right to:• Access their personal data.

• Request the rectification of inaccurate data.

• Request the erasure of their data when it is no longer necessary for the purposes for which it was collected.

• Request the restriction of processing.

• Object to the processing of their data.

• Request data portability, where applicable.

• Withdraw consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.

The user may exercise their rights by sending a request to:

• Email: privacidad@urusmedical.com

The request must clearly indicate the right the user wishes to exercise and allow identification of the applicant.

8. Complaint before the supervisory authority

If the user considers that the processing of their personal data infringes applicable regulations, or if they have not obtained satisfaction in the exercise of their rights, they may lodge a complaint with the Spanish Data Protection Agency through its website: www.aepd.es

9. Changes to this Privacy Policy

UrusMEDICAL S.L. may modify this Privacy Policy whenever necessary to adapt it to legal, technical, operational or service-related changes on the website.

In the event of relevant changes, users will be informed through the website itself or by other appropriate means.